IAHTM Playbooks

IAHTM Organic Growth Committee

The Organic Growth Committee began working on behalf of IAHTM and its member organizations in 2016. The committee’s role has been to investigate opportunities for organic growth within the healthcare facilities that IAHTM laundries service, with a goal of producing increased revenue through additional linen volume and new, innovative revenue streams.

The committee was redeveloped in 2022 to meet the needs of the organization. Made up of IAHTM members and partners, the committee has since worked to support and engage membership on a number of key issues, including supply chain challenges and effects of the COVID-19 pandemic.

The Playbooks

In keeping with the mission statement of the committee, the IAHTM Playbooks have been developed to encourage and facilitate client conversions from single-use products to reusable alternatives, as a way to increase laundry volume, and corresponding revenue.

Capitalizing on available research, peer reviewed articles and Life Cycle Assessments, along with case studies in each subject area, IAHTM, with the assistance of its partners, has collaborated with industry associations including The Association for Linen Management (ALM), The American Reusable Textile Association (ARTA), and The Textile Rental Service Association (TRSA) to provide the most up-to-date information and analysis.

Each playbook aims to accomplish the following:

• Provide a clear summary of the issue.
• Outline the client personas of key stakeholders in the client organization.
• Fact check each major objection key stakeholders may raise.
• Provide extensive references to back up facts presented in the playbook.